Support & FAQ
We're here to help. Find answers to common questions or reach out to our team.
Email Support
support@finradar.space
Email our support team with any questions or issues. We typically respond within 24 hours.
Response Time
Standard: 24 hours
We prioritize all support requests and work to resolve issues as quickly as possible.
How We Support
Our support team handles:
- Account issues
- Webhook setup & troubleshooting
- Technical questions
- Billing inquiries
Frequently Asked Questions
Finradar is an AI stock screener app for iPhone. It scans stocks, forex, and crypto and sends trading signals with an entry zone, stop loss, targets, and the reason each setup formed. Every signal's result, wins and losses, is published on the public P&L calendar on our homepage.
Download Finradar free from the App Store and open the app. The free tier lets you follow the signals and judge their quality before you decide whether to upgrade.
The free tier runs on delayed market data: fine for evaluating signals and for swing ideas, but not for fast day trading. Premium unlocks real-time signals, webhooks, and the Auto Trade Copier. In the US App Store, premium is $9.99 per month or $79.99 per year, and a weekly plan is also available.
On the free tier the market data is delayed, so an alert can land after the first part of the move. Premium signals use real-time data. For very fast scalping, even real-time push alerts are better suited to momentum trades than to second-by-second entries.
Subscriptions are billed and managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Finradar to cancel; you keep access until the end of the paid period. Refund requests go through Apple at reportaproblem.apple.com.
Webhooks send each new setup and live trigger to Discord, Zapier, Make, n8n, or your own server the moment it happens. They are a premium feature and are set up in the app on the PnL Calendar page. Our Webhooks page and technical documentation cover the details.
The Auto Trade Copier sends every signal to your MT4 or MT5 broker account through MetaCopier, with stop loss and take profit attached, and mirrors every close. It is available on premium and configured from the PnL Calendar page in the app.
Not yet. Finradar is currently available for iPhone only, on the App Store.
No. This Finradar is the iPhone app at finradar.space, listed on the App Store as "FinRadar: AI Stock Scanner" and published by Be Shift. We are not affiliated with finradar.ai, finradar.app, finradar.in, or the FinRadar apps on Google Play, which are separate products that happen to share the name.
Our Privacy Policy explains what data the app collects and how it is used. If you have a specific question about your data, email support@finradar.space.
Email support@finradar.space with your question or issue. We typically respond within 24 hours.
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